During office hours, we are fully equipped and ready to help with all of your urgent care and critical care needs. If you find that you need urgent care assistance after hours, please give us a call at 250-963-9898 so we may advise you on your situation.
During Business Hours
Murdoch Veterinary Clinic
Get Directions | 250-963-9898
Hours of Operation
Mon-Fri: 8:30am – 5:30pm
Sat: Closed
Sun: Closed
Equine Urgent Care: Available 24/hours
After Business Hours
Murdoch Veterinary Clinic
Get Directions | 250-963-9898
Hours of Operation
Mon-Fri: 5:30pm – 10pm
Sat: 8am – 10pm
Sun: 8am – 10pm
Equine Urgent Care: Available 24/hours
Understand if Your Pet is in a True Emergency or How to Best Reach Pet Health Services You May Need
How to Best Respond When Your Pet’s Health Concern is: Non-Urgent
For non-urgent pet concerns, please wait for daytime hours to contact your local veterinary clinic.
Common Examples
- Itching / Scratching
- Chronic weight loss
- Chronic illnesses / diseases with no recent change in condition
- Hair loss
- Red eyes / skin / ears
- A single seizure with full recovery
- Ear infections
How to Best Respond When Your Pet’s Health Concern is: Semi-Urgent
For semi-urgent pet concerns, please wait for daytime hours to contact your local veterinary clinic.
Common Examples
- Vomiting (2 or fewer episodes)
- Acute diarrhea (without vomiting)
- Straining to defecate
- Witnessed ingestion of foreign body with no signs of illness
- Blood in urine / straining to urinate in a dog or female cat
- Small wounds or lacerations
- Broken toenails
- Non-productive cough but breathing fine otherwise
- Squinting / eye discharge / significantly swollen eye
- Allergic reactions (swelling, hives)
- Limping
- Witnessed ingestion of rat bait
- Mild trauma / single injury
How to Best Respond When Your Pet’s Health Concern is: Urgent
For urgent pet concerns, please call 250-963-9898 or your regular clinic. The call service will advise you on the next steps to connect you with the on call veterinarian
Common Examples
- Persistent / severe vomiting
- Appetite loss for more than 24 hours
- Known foreign body ingestion causing illness
- Mulitple seizures within a 24-hour period, but not actively seizing
- Aggressive coughing without distress
- Toxic ingestion
- Trouble during active labor / illness post-birth
- Diarrhea paired with vomiting or loss of appetite
How to Best Respond When Your Pet’s Health Concern is: True Emergency
For true emergency pet concerns, please call 250-963-9898 or your regular clinic immediately or an Emergency Clinic!
Common Examples
- Respiratory distress
- Collapse
- Unable to walk or get up
- Straining to urinate (especially in a male cat)
- Severe trauma (hit by car, animal attack, severe or multiple injuries)
- Active seizures / cluster seizure / status epilepticus
- Profuse bleeding from any wound
- Persistent non-productive retching
