- We strive to provide complete care for our patients. Learn more about all the services we provide.
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Welcome to our clinic! We thank you for selecting us to serve your pet's needs. Our team is dedicated to providing the highest quality care and service to our clients and patients. Please take a few minutes to read over our basic policies. If you have any questions, please do not hesitate to direct your inquiries to Kate or Chandra, our office managers.
Our Referral Rewards Program
Never heard of our referral rewards program? It’s simple... if you are satisfied with our service, refer us to a friend or family member who has never been to our clinic with their pets and ask that they mention your name when they come in for the first time. They will receive 10% off their first appointment and you will receive a reward(s) in the mail dependent upon how many referrals you give. It’s fun! It’s fresh! Best of all, it’s the greatest compliment we can receive from you.
Regular Visits & the Client/Veterinary/Patient Relationship
Regular visits are not only imperative for the long lasting health of your pet but they are also important in maintaining a strong client/veterinary/patient relationship, enabling us to better meet your needs and the needs of your pets. Routine visits also allow for accurate vaccination reminders, thorough follow ups and preventative health care. We offer promotional services in various months throughout the year and the more current your information, the better equipped we will be to advise you when it’s time for your pet’s annual visit and help you with appointments which best suit your schedule.
It is very important to us that your wait time while at our clinic is minimal. Your time is valuable and we know the great deal of effort you put in to booking an appointment for your pet. We consider an appointment to be an agreement between yourself and us and will do our best to get you in on time. If we experience any delays due to an emergency and or urgent situation we will do our best to notify you before your appointment and give you the option the reschedule. Please help us by arriving on time and notifying us if you are running late or are unable to keep your appointment.
We cater to canine, feline and equine emergencies during regular office hours as well as outside of regular office hours. If an emergency occurs while you are in clinic with your pet, we ask that you please be patient if there is a delay during your appointment time due to treating a patient in need of immediate care. We will inform you any known delays, whenever possible.
Payment is due at the time services are rendered (upon completion of your examination, treatment recommendation and/or hospitalization). We accept cash, debit, Visa, MasterCard and E-transfers. Financing arrangements can be made through HealthSmart Financial
If you have an emergency, please call the clinic immediately and we will do everything possible to get your pet in at the earliest opportunity. If we are out of the clinic or it is after clinic hours, we have an answering service available to take calls and you will be forwarded to the on call veterinarian.
We appreciate having you as a client in our practice. We will do everything possible to deliver the highest quality care in a safe and comfortable environment for you and your pet.
Please do not hesitate to discuss any questions you have about our services and clinic policies. The greatest compliment we can receive is that of a referral. We gladly welcome new clients and offer a referral program for those clients referred to us by our dedicated clientele.
New patients receive 10% OFF* first visit.
*Discount not to be combined with any other offer, Offer only valid if booked through website
Surgical Admitting is 8:00 am Monday - Thursday
Christine was very calm, and talked me down from a very excitable situation. We came home with Milo and a treatment for his illness instead of coming home with an empty cat crate and a face covered in tears. I am pleased to say that since we have started the antibiotics Milo has improved dramatically and is once again a happy cat that is a part of our family. He actually wants to hug us (he doesn't really like anyone but me ) The change in his diet as well as the antibiotics have shown in his litter box too, he seems to be urinating more than before, so this shows me that they are working !! YAY !!! This is the reason why we love and trust the team at Murdoch Vet and will always bring our fur kids there for treatment. Thank you again for making what could have been a horrible afternoon a wonderful afternoon.